OTA commission, RevPAR, night audit, and boutique property playbooks that feed the Hotels + OTA pillars.
Hotel & property operations
Hotels cut OTA commission by driving direct bookings, negotiating parity-safe rates, and using a channel manager to shift demand toward owned channels. Expect three to eight points of margin recovery within two quarters when direct share rises above thirty percent of sold room-nights.
Hotel & property operations
ADR measures rate on sold rooms; RevPAR measures revenue across all available rooms including empty inventory. Boutique hotels should manage RevPAR as the primary weekly KPI, then use ADR to diagnose whether problems are pricing or occupancy after OTA fees are subtracted.
Hotel & property operations
A boutique hotel channel manager keeps rates and availability synced across OTAs and your booking engine so properties avoid overselling and parity breaks. Roll it out in four weeks, start with two channels, and review oversell incidents plus net RevPAR after commission every Monday with night audit.